Decide what you can afford
Gambling is entertainment with the possibility of losing money. Before depositing, separate your gambling budget from money needed for housing, bills and everyday commitments. Do not borrow to play or use promotional funds as a plan to recover a loss. A cashback credit returns only part of a net loss; it does not protect the money you have spent.
Choose controls that fit your needs
We provide deposit limits, session reminders, cooling-off and self-exclusion. A deposit limit supports a spending boundary, while a reminder helps you notice the time spent playing. Cooling-off allows a break, and self-exclusion addresses the need to stop access. Contact our team if you need help using these tools. Choose a stronger restriction when a reminder alone is not enough.
Recognise a change in behaviour
Pause when you hide spending, keep thinking about gambling, miss commitments or find it hard to end a session. Chasing losses and raising stakes beyond your plan are also warning signs. You do not need to wait for a crisis before asking for help. Talk to someone you trust and take a break from further deposits while seeking support.
Understand exclusion and outside help
We are not part of GAMSTOP. Registering with that scheme does not prevent gambling through our service, so do not rely on it to block access here. Gamban provides blocking software that you can consider for your devices. GamCare runs the National Gambling Helpline on 0808 8020 133, and GambleAware provides information and guidance. Independent support can help you decide what protection to put in place. If gambling is causing harm, prioritise stopping and getting help over completing an offer or collecting rewards.